Relais Chateaux, Chaptel Hangzhou General Information
Situated in No 57, Changsheng Road, Chaptel Hangzhou, which is two-minute walk from West Lake, will brighten you stay in Hangzhou magically. Co-designed by a team of top architects hailing from Aman Hotel, and the only member of RELAIS&CHATEAUX in Zhejiang, it consists of over 17 luxury suites encompassing around 90sqm respectively. The majority of these suites are blessed with independent balconies, from where you can soak in the bustling urban life and the aerial beauty of West Lake meanwhile.
Chaptel Hangzhou rises from the remains of Shikumen, the typical folk residences hailing from the 1930s. With an eye to preserve its original appearance, the designer spared no effort to bridge the past with the present and to fuse the occidental with the oriental. Hence, you can sample the original flavor of ancient oriental culture, especially the unique culture of Republic of China and experience the comfort of modern life as well.
Chaptel Hangzhou features elegant rooms with free Wi-Fi access and modern facilities. It\'s a 7-minute drive from Wulin Square and a 15-minute drive from Lingyin Temple. Hangzhou Railway Station is 10-minute drive away and Hangzhou Xiaoshan International Airport is 30km away.
Tour desk can arrange sightseeing or rent vehicles. Baggage storage can be found at 24-hour front desk. Room service and laundry are also available.
Opened in 2013, the hotel houses 17 rooms.
Location & Transportation
- 2-minute walk to West Lake;
- 3.6 km to Hangzhou Railway Station;
- 8.1 km to Hangzhou East Railway Station;
- 20 km to Hangzhou South Railway Station;
- 30 km to Hangzhou Xiaoshan International Aiport;
The room rate includes the service fee but excludes other hotel charges, taxes and fees resulting from special requests.
The regular time for check-in is 14:00 and the regular check-out time is 12:00 noon. If you need to check in earlier or extend your stay, the hotel may charge an extra fee. (All times shown are GMT + 8 hours.)
1. Simple, Special or Complex Requests
If you have any simple, special, or complex traveling request, just email us your wishes. We will plan it out and give you a quotation.
2. Are your hotel rates per room or per person?
All of our listed rates are per room, NOT per person.
3. Do I need a credit card to make a hotel reservation? In most cases, no upfront payment is required to book a hotel with us. After your booking has been confirmed, you can pay the hotel directly upon check out.
During peak season, festivals or large-scale exhibitions, hotel rooms are in great demand and the hotel may change its booking policy. You might be required to submit your credit card information to guarantee your room. If you fail to check in on time or at all to your booked number of rooms, charges will be deducted from your credit card according to the individual hotel policy.
4. How to make payment
The hotel room rate can be settled directly to the hotel upon you check-in. You can pay by credit card or cash.